Privacy Policy

Last updated: 30 January 2026

Premier Technical (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website or contact us.

This policy applies to all visitors of: https://premiertechnical.co.uk

1. Who We Are

Premier Technical is the data controller responsible for your personal data.

• Company name: Premier Technical
• Website: https://premiertechnical.co.uk
• Email: info@premiertechnical.co.uk
• Address: 59 Falstone Drive, Chester-le-Street, United Kingdom

2. What Personal Data We Collect

Information You Provide Directly

• Name
• Email address
• Telephone number
• Business or project details submitted through enquiry forms

Information Collected Automatically

• IP address
• Browser type and version
• Device information
• Pages visited and time spent on the website

Marketing and Tracking Data

• Website usage behaviour via Google Analytics
• Advertising interaction data via Facebook Pixel

3. How We Collect Your Data

• Contact and enquiry forms on our website
• Direct communication by email or telephone
• Cookies and similar tracking technologies
• Analytics and advertising tools (Google and Meta/Facebook)

4. How We Use Your Data

• Respond to enquiries and provide quotations
• Deliver services you request
• Improve our website performance and user experience
• Measure the effectiveness of advertising campaigns
• Maintain security and prevent misuse of our website
• Meet legal, regulatory, or tax obligations

5. Lawful Basis for Processing

Under UK GDPR, we process personal data on the following lawful bases:

• Consent – for cookies, analytics, and marketing tools
• Legitimate interests – to improve services and website performance
• Contractual necessity – when providing requested services
• Legal obligation – where required by law

6. Google Analytics

We use Google Analytics to understand how visitors use our website. This helps us improve site functionality and content.

Google may collect information such as:

• Pages visited
• Time spent on site
• Approximate location
• Device type

Google processes this information in accordance with its Privacy Policy: https://policies.google.com/privacy

7. Facebook Pixel

We use the Meta (Facebook) Pixel to measure advertising effectiveness, deliver relevant ads, and track conversions and interactions.

Meta may link this data to your Facebook account if you are logged in.

Meta’s Privacy Policy is available here: https://www.facebook.com/privacy/policy/

8. Sharing Your Data

We do not sell or rent your personal data.

We may share data with trusted service providers, including:

• Website hosting providers
• Analytics providers (Google)
• Advertising platforms (Meta/Facebook)
• IT and security providers

All third parties are required to comply with UK GDPR and keep your data secure.

9. Data Retention

We keep personal data only as long as necessary:

• Enquiry submissions: up to 12 months
• Customer and service records: up to 6 years for legal/accounting purposes

10. Your Data Protection Rights

You have the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing
• Withdraw consent at any time
• Request data portability

To exercise your rights, contact: info@premiertechnical.co.uk

11. Data Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, or disclosure.

12. Future Services (Including Ecommerce)

While we do not currently operate an online shop, we may introduce additional services in the future. If payment or ecommerce functionality is added, this policy will be updated accordingly.

13. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

14. Complaints

If you believe your data rights have been breached, you may contact the UK regulator:

Information Commissioner’s Office (ICO)
https://ico.org.uk

15. Updates to This Policy

We may update this Privacy Policy from time to time. Please review it periodically.